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★ 4.9 — 2,384 verified reviews • Since 1998
FIXED RIGHT.
FIXED RIGHT.
PRICED RIGHT.
RIGHT NOW.
Austin's most-loved plumbers. Burst pipes, clogged drains, cold showers, mystery leaks — we show up in 90 minutes or less, in shoe covers, with upfront flat-rate pricing. No mess. No surprises. Just flow.
✔ $0 call-out with repair✔ 90-day labor warranty✔ $2M insured✔ Background-checked techs
27
years unclogging Austin
48,500+ jobs • 98.7% fixed on first visit
48,500+ jobs • 98.7% fixed on first visit
ON CALL NOW
EMERGENCY REPAIRS ● DRAIN CLEANING ● WATER HEATERS ● LEAK DETECTION ● REPIPING ● SEWER CAMERA ● GAS LINES ● REMODELS ● EMERGENCY REPAIRS ● DRAIN CLEANING ● WATER HEATERS ● LEAK DETECTION ● REPIPING ● SEWER CAMERA ● GAS LINES ● REMODELS ●
About — Family owned since 1998
We're not a call center. We're your neighbors with wrenches.
Rick Donovan started ricks.plumbing with one van, one pager, and a rule his dad taught him: “Leave it cleaner than you found it.” Today we run 14 fully-stocked vans across Austin, but every job still gets a master plumber, photo documentation, and a handshake price.
- ✓Master-licensed crew, not handymen.
Every tech is licensed, drug-tested, background-checked and factory-trained on Navien, Rheem, Moen & Kohler. - ✓Upfront flat-rate menu.
You approve the exact price on a tablet before we touch a wrench. If we can't fix it, you pay $0. - ✓Clean-home protocol.
Shoe covers, drop cloths, HEPA vacuums. We even wipe your sink handles. 4.9 stars don't lie. - ✓Real 24/7 humans.
Night, weekend, Christmas morning — live dispatcher answers in 18 seconds, GPS-tracked van to your door.
48K+Jobs completed
27yrsIn business
4.9★Average rating
90minAvg response
What we fix
Full-stack plumbing,
from drip to repipe.
One call handles it all. Every van carries 800+ parts, leak cameras, jetters and water-heater elements — so 98.7% of jobs finish in one visit.
🚨
24/7 Emergency Repair
Burst pipes, flooding, sewage backup, no water. Priority dispatch, water shut-off guidance by phone, arrival in 90 min.
From $89 diagnostic • $0 with repair🌀
Drain Cleaning & Hydro-Jetting
Kitchen, shower, main line. Camera inspection included, 4000 PSI jetter blasts roots & grease. 12-mo no-clog warranty.
From $129 • Camera FREE🔥
Water Heaters — Tank & Tankless
Rheem & Navien certified. Same-day install, flush & descaling, 6-yr warranty. Never run cold again.
Flush $149 • Install from $1,450🔍
Leak Detection & Slab Leaks
Acoustic + thermal + tracer gas. Non-invasive pinpoint within 1 inch. Insurance reports & dry-out help.
Detection $199 • Applied to repair🏠
Repiping & Sewer Lines
PEX-A whole-home repipe in 1-2 days with drywall patching. Trenchless sewer replacement, permits handled.
Free estimate • 25-yr warranty🛁
Bath & Kitchen Remodels
Rough-in to trim: faucets, toilets, showers, disposals, gas ranges. Designer collabs, code-perfect installs.
Estimates in 24hWater bill spiked? Hear hissing in walls?
Slab leaks cause $10k+ damage if ignored. Free phone triage now.
How it works
Fixed in 4 easy steps.
01
Book in 60 sec
Call, text or book online. Live human confirms window instantly.
02
Track your tech
Photo, name & GPS link by SMS. Shoe covers on, floor protected.
03
Approve flat price
Camera proof + menu price on tablet. No work without your OK.
04
Relax & flow
Fixed, tested, cleaned, warranted. Pay by card, check or financing.
Recent work
Before coffee → after Rick's.
Real jobs from last week in Austin, Round Rock & Cedar Park. Every photo time-stamped and customer-approved.
2,384 five-star reviews
Loved by neighbors,
feared by leaks.
★★★★★
"Pipe burst at 2am. Rick's answered on second ring, talked me through shut-off, arrived in 55 minutes. Clean, kind, fair price. Unreal."
Sarah K. — Hyde Park, Emergency
★★★★★
"Three other companies quoted $8k for sewer. Rick's camera showed it was just roots — jetted for $389 with warranty. Honest to the core."
Marcus T. — Round Rock, Drain
★★★★★
"New tankless heater installed same day. Tech wore booties, vacuumed, hauled old tank away. Hot water in 6 hours. Worth every penny."
Elena R. — Cedar Park, Heater
Upfront menu pricing
No hourly meter. No gotchas.
The price we quote is the price you pay. If scope changes, you approve first. Financing 0% for 12 months available.
🛠️ Quick Fix
$89
Diagnostic visit, applied FREE to repair
- Leaky faucet / toilet run
- Garbage disposal reset
- Caulk & reseal
- Water pressure test
- Same-day slots
MOST POPULAR
🌀 Flow Restore
$189
Drain + heater care bundle
- Any 1 drain cleared + camera
- Water heater flush
- Whole-home leak check
- 12-mo no-clog warranty
- Priority scheduling
🏠 Home Guard
$29/mo
Yearly membership, cancel anytime
- Annual 21-point inspection
- 2 free drain checks
- 10% off all repairs
- Front-of-line emergency
- Water heater warranty ext.
FAQ
Ask a plumber anything.
How fast can you get here in an emergency?
Average 72–90 minutes inside Austin metro, 24/7/365. Dispatcher stays on phone to help shut off water and limit damage while van is en route. GPS tracking sent by SMS.
Do you really charge flat-rate, not hourly?
Yes. We show you a national flat-rate book with your exact job price before starting. No overtime fees, no “it took longer” surcharges. You approve on tablet or we leave free.
Are you licensed and insured?
Texas Master Plumber License #M-41289, $2M general liability, workers comp, and background-checked W-2 techs — never day labor. Permits pulled for heaters, repipes and gas.
What brands do you install?
Rheem, Navien, Bradford White, Moen, Delta, Kohler, American Standard. We stock OEM parts and honor manufacturer warranties plus our own 2-year labor warranty.
Do you warranty drain cleaning?
12-month no-clog warranty on main lines we jet + camera. If it backs up again, we return free. Kitchen lines: 90 days with enzyme plan included.
Plumbing intel — News & Tips
Learn. Save. Avoid floods.
Weekly guides from Master Plumber Rick Donovan. Click any story to read the full article.
Book in 60 seconds
Water won't wait.
Neither do we.
Request callback — we reply in 5 min
Prefer to talk?
(555) 742-7466Live now: 6 vans on road • Next slot today 4:20 PM
📍 Shop: 1847 W Pipeworks Ave, Austin, TX 78704
🕒 Hours: 24/7 Emergency • Office Mon–Sat 7am–7pm
🛡️ License: TX Master #M-41289 • Insured $2M
💳 Pay: Visa, MC, Amex, Check, 0% Financing
🕒 Hours: 24/7 Emergency • Office Mon–Sat 7am–7pm
🛡️ License: TX Master #M-41289 • Insured $2M
💳 Pay: Visa, MC, Amex, Check, 0% Financing
Serving: Austin • Round Rock • Cedar Park • Georgetown • Pflugerville • Dripping Springs • Lakeway • Kyle